Terms of Service

Agreement

By accessing grizzli.app, joining the Grizzli waitlist, or using the Grizzli app, you agree to these terms. If you are part of an early access program and signed a separate agreement with us, that agreement applies in addition to these terms and takes priority if they conflict.

The service

Grizzli is an AI assistant for contractors. It helps you create quotes, schedule jobs, send invoices, and reply to your clients by text or phone. Grizzli drafts and suggests; you review and approve. You are responsible for the business decisions you make and for the messages and documents you approve and send.

The waitlist

The waitlist is a way to express interest in Grizzli before it launches. Joining the waitlist does not guarantee access, a specific launch date, or any particular feature set. We reserve the right to modify plans, pricing, and availability at any time.

Your account

• Provide accurate information (a real phone number that belongs to you)
• Keep access to your account secure and tell us if you suspect unauthorized use
• Only use Grizzli for a business you are authorized to act for
• Not use the service for any unlawful purpose

Subscriptions and billing

Paid plans are billed as shown at signup. You can cancel anytime; cancellation stops future billing and your access continues to the end of the period you paid for. If prices change, we will give you at least 30 days notice.

Your clients' data

You confirm you are allowed to store your clients' information in Grizzli. We process it as your service provider: only to provide the service to you, with appropriate safeguards, and we delete it when you delete your account or ask us to. We do not use your clients' personal information to train AI models for other customers. You remain responsible for your own obligations to your clients under Canadian privacy law. See our Privacy Policy for details.

Messages sent on your behalf

When Grizzli's assistant texts or answers calls for you, it identifies itself as your business's automated assistant, identifies your business in every message, and honors STOP requests as required by Canada's Anti-Spam Legislation (CASL). You agree not to use Grizzli to send spam or to contact people who have not contacted your business or consented to hear from it.

Intellectual property

All content on grizzli.app, including text, graphics, logos, and software, is the property of Grizzli and is protected by Canadian and international copyright laws. You may not reproduce, distribute, or create derivative works without our written permission.

No warranty

Grizzli is provided "as is" without warranties of any kind, express or implied. We do not guarantee the service will be available at all times or free of errors. AI generated content can contain mistakes: always review quotes, invoices, and messages before relying on them or sending them.

Limitation of liability

To the fullest extent permitted by law, Grizzli is not liable for any indirect, incidental, or consequential damages arising from your use of the service. Our total liability for any claim is limited to the amounts you paid us in the 12 months before the claim.

Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable in it. Any disputes will be resolved in the courts of Ontario.

Changes

We may update these terms as the product evolves. Continued use of the site after changes constitutes acceptance of the updated terms.

Contact

Questions? Reach us at hi@grizzli.app.